Hospital bill dekh ke shock common hai – consumables, bed charges, ICU rates, PPE kits, surcharges. Yahan consumer protection law, insurance regulations, aur kabhi-kabhi government price caps role play karte hain.
Regulators essential services – stents, implants, some procedures – pe maximum price fix kar sakte hain. Overcharging, hidden items, ya consent ke bina packages change karna unfair trade practice maana ja sakta hai.
Patients/relatives ko:
- Detailed, itemised bill demand karna chahiye,
- Break-up samajhna, duplicate charges identify karna,
- Insurance denial ke reasons writing me lena,
- Need ho to consumer forum ya regulator ko complaint karna.
Hospitals ko transparent estimation, consent forms, and “no surprises” approach follow karna bhi long-term trust ke liye important hai. Emergency ka matlab blank cheque nahi.